1. Consent
By using our website, you consent to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information in the following ways:
* When you submit a contact form or inquiry
* When you sign a contract or questionnaire via Dubsado
* When you view, download, or order photos via Pic-Time
* When you subscribe to updates or marketing emails
This may include:
* Name, email address, phone number
* Event details (e.g., date, venue, planner)
* Browser/device data (via cookies or analytics)
* Any information you choose to include in direct communication
3. How We Use Your Information
We may use your information to:
* Respond to inquiries and deliver services
* Prepare and send contracts, invoices, and client materials
* Provide access to your online galleries
* Improve and optimize our website
* Send occasional updates, marketing, or promotional emails (you may unsubscribe at any time)
* Detect and prevent fraud or misuse
4. Client Image Use
With consent obtained in your signed contract, Caitlin Grace Photography may use photographs from your session or event for our portfolio, website, social media, or promotional materials. If an NDA (Non-Disclosure Agreement) is signed or an exclusivity fee is agreed upon, your images will not be shared publicly. You may always contact us to request removal of specific images from public channels.
5. Log Files and Cookies
Like most websites, caitlingrace.co uses log files and cookies to enhance user experience.
* Log files may include IP addresses, browser type, referring pages, date/time stamps, and number of clicks.
* Cookies store user preferences and session info to personalize content and navigation.
You can disable cookies through your browser settings at any time.
6. Third-Party Services
We utilize the following third-party services, which may collect data in accordance with their own privacy policies:
* **Dubsado** – for contracts, invoices, and client management [https://www.dubsado.com/legal/privacy-policy](https://www.dubsado.com/legal/privacy-policy)
* **Pic-Time** – for image delivery and gallery hosting [https://www.pic-time.com/privacy](https://www.pic-time.com/privacy)
* **Google Analytics** – for tracking website traffic, visitor behavior, and performance insights [https://policies.google.com/privacy](https://policies.google.com/privacy)
* **Hotjar** – for analyzing user experience through heatmaps, session recordings, and feedback polls [https://www.hotjar.com/legal/policies/privacy](https://www.hotjar.com/legal/policies/privacy)
These platforms are trusted industry tools that comply with modern data protection standards.
7. Data Security
We take appropriate security measures to protect your data, including SSL encryption and secure third-party platforms. While no system can guarantee 100% security, we strive to use commercially acceptable methods to safeguard your information.
8. Your Data Rights
If you are located in California (CCPA) or the EU/UK (GDPR), you may request to:
* Access your personal data
* Correct or update inaccurate data
* Delete your data
* Restrict or object to processing
* Request data portability
To exercise any of these rights, please contact us using the information below. We will respond within 30 days.
9. Children's Privacy
Caitlin Grace Photography does not knowingly collect any personal information from children under the age of 13. If you believe a child has submitted personal data through our site, please contact us, and we will remove it promptly.
10. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date. We recommend checking back occasionally to stay informed.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you may reach out anytime:
Website: [https://caitlingrace.co](https://caitlingrace.co) - Inquiry
By using our website, you consent to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information in the following ways:
* When you submit a contact form or inquiry
* When you sign a contract or questionnaire via Dubsado
* When you view, download, or order photos via Pic-Time
* When you subscribe to updates or marketing emails
This may include:
* Name, email address, phone number
* Event details (e.g., date, venue, planner)
* Browser/device data (via cookies or analytics)
* Any information you choose to include in direct communication
3. How We Use Your Information
We may use your information to:
* Respond to inquiries and deliver services
* Prepare and send contracts, invoices, and client materials
* Provide access to your online galleries
* Improve and optimize our website
* Send occasional updates, marketing, or promotional emails (you may unsubscribe at any time)
* Detect and prevent fraud or misuse
4. Client Image Use
With consent obtained in your signed contract, Caitlin Grace Photography may use photographs from your session or event for our portfolio, website, social media, or promotional materials. If an NDA (Non-Disclosure Agreement) is signed or an exclusivity fee is agreed upon, your images will not be shared publicly. You may always contact us to request removal of specific images from public channels.
5. Log Files and Cookies
Like most websites, caitlingrace.co uses log files and cookies to enhance user experience.
* Log files may include IP addresses, browser type, referring pages, date/time stamps, and number of clicks.
* Cookies store user preferences and session info to personalize content and navigation.
You can disable cookies through your browser settings at any time.
6. Third-Party Services
We utilize the following third-party services, which may collect data in accordance with their own privacy policies:
* **Dubsado** – for contracts, invoices, and client management [https://www.dubsado.com/legal/privacy-policy](https://www.dubsado.com/legal/privacy-policy)
* **Pic-Time** – for image delivery and gallery hosting [https://www.pic-time.com/privacy](https://www.pic-time.com/privacy)
* **Google Analytics** – for tracking website traffic, visitor behavior, and performance insights [https://policies.google.com/privacy](https://policies.google.com/privacy)
* **Hotjar** – for analyzing user experience through heatmaps, session recordings, and feedback polls [https://www.hotjar.com/legal/policies/privacy](https://www.hotjar.com/legal/policies/privacy)
These platforms are trusted industry tools that comply with modern data protection standards.
7. Data Security
We take appropriate security measures to protect your data, including SSL encryption and secure third-party platforms. While no system can guarantee 100% security, we strive to use commercially acceptable methods to safeguard your information.
8. Your Data Rights
If you are located in California (CCPA) or the EU/UK (GDPR), you may request to:
* Access your personal data
* Correct or update inaccurate data
* Delete your data
* Restrict or object to processing
* Request data portability
To exercise any of these rights, please contact us using the information below. We will respond within 30 days.
9. Children's Privacy
Caitlin Grace Photography does not knowingly collect any personal information from children under the age of 13. If you believe a child has submitted personal data through our site, please contact us, and we will remove it promptly.
10. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date. We recommend checking back occasionally to stay informed.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you may reach out anytime:
Website: [https://caitlingrace.co](https://caitlingrace.co) - Inquiry